Your experience with Masons Self Storage is important to us!
Masons Self Storage has been listening closely to what our customers have been telling us about what is important to them, and this past year’s investment in the refurbishment programme has been all about making a positive difference, about moving boundaries to meet our customers needs. But we don’t want it to stop there. We want to keep listening and to be able to keep responding to your changing needs. We know that we might not be perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Since April 2016, we have been asking our customers, past and present, to tell us and to tell you about their experience with Masons Self Storage. So, if you have had a good experience with us, then please use one of the review sites Google, Facebook, Yell.com or Yelp, linked below. If our service hasn’t met your expectations, please get in touch directly with us via the feedback form below, and let us know, so that we can try to improve.
Read what our customers have to say below. Authentic reviews written by our customers on Google, Yell.com, Yelp and Facebook or simply sent to us via email.
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Reviews from our Customers
Best friendly service ever!
We have rented a warehouse from Masons for over 7 years. When the amazing makeover took place we decided not only to keep renting a warehouse but to open a showroom too! Location is great with car parking. Clean wide corridors are fab for taking in deliveries. There's use of forklift truck and trolleys. Security is of the highest level with CCTV everywhere and each unit is alarmed and coded with unique numbers. 24 hour access is excellent. Staff at Masons are professional, friendly and helpful. Masons provide an excellent service.
know Mason management team James and John for years , they are really supporting whatever they can. Funny guys as well . Have units with Mason self storage nearly 15 years so , very happy ! cannot afford asking for more
I would definitely recommend Mason's Self Storage. I cannot sing their praises highly enough. The facilities were perfect for my needs and are clean and tidy. The units are accessible 24 hours a day, 7 days a week. Each unit has it's own alarm, which was extremely important to me. James is very professional, friendly and helpful. He has a wealth of knowledge and was able to advise me on the most suitable lock up for my business. Nothing is too much trouble for them and they are a joy to do business with.
Recently moved in to the Mason’s self storage unit. The staff have been fantastic and very helpful with everything. The 24 hour access is great, also knowing there is gates and codes to access the building makes it a lot more relaxed. Thank. Sophie
After moving into the Business Centre in July 2017 our business has grown to the stage where we have now taken up two storage units in the Masons Self Storage Building. We are delighted with the service, space, layout, 24/7 security plus alarm system. Good car parking and plenty of flexible offload options. This is working well with the variety of products that we have in our range. We would highly recommend Masons!
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If the service wasn’t what you expected or you would like to send us some private feedback, please send to us by completing this form. Please don’t forget to leave an email address so that a member of our team can reply quickly to you.