Your experience with Masons Self Storage is important to us!
Masons Self Storage has been listening closely to what our customers have been telling us about what is important to them, and this past year’s investment in the refurbishment programme has been all about making a positive difference, about moving boundaries to meet our customers needs. But we don’t want it to stop there. We want to keep listening and to be able to keep responding to your changing needs. We know that we might not be perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Since April 2016, we have been asking our customers, past and present, to tell us and to tell you about their experience with Masons Self Storage. So, if you have had a good experience with us, then please use one of the review sites Google, Facebook, Yell.com or Yelp, linked below. If our service hasn’t met your expectations, please get in touch directly with us via the feedback form below, and let us know, so that we can try to improve.
Read what our customers have to say below. Authentic reviews written by our customers on Google, Yell.com, Yelp and Facebook or simply sent to us via email.
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Reviews from our Customers
James and the team at Mason's are thoroughly professional and supportive in all aspects of their customer interventions. The transition and move from other storage was simple and straight forward. I cannot recommend them highly enough
Excellent service by all the guys at Masons. They will literally bend over backwards for you. Can't fault them at all!!
Great space and location for my business. 24/7 access is a game changer. Everything is very clean, modern and well presented. We'll be there for a while!
Easy process and ample storage space for our needs!
Best friendly service ever!
We have rented a warehouse from Masons for over 7 years. When the amazing makeover took place we decided not only to keep renting a warehouse but to open a showroom too! Location is great with car parking. Clean wide corridors are fab for taking in deliveries. There's use of forklift truck and trolleys. Security is of the highest level with CCTV everywhere and each unit is alarmed and coded with unique numbers. 24 hour access is excellent. Staff at Masons are professional, friendly and helpful. Masons provide an excellent service.
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Feel free to send us any other feedback
If the service wasn’t what you expected or you would like to send us some private feedback, please send to us by completing this form. Please don’t forget to leave an email address so that a member of our team can reply quickly to you.