I have only dealt with James Mason, but if James is a reflection of the rest of the staff then everybody should be completely satisfied. James dealt with the whole process of renting the storage space in a professional, courteous and friendly manner from initial enquiry through to actually renting space. I was invited to view the facility and the available spaces at my convenience, I did so and decided on the first space James showed me, I had advised him of my requirements which he obviously fully understood as he showed me the ideal unit. The paperwork was simple and straightforward, the method of access & egress was simply explained and demonstrated with written instructions also provided – completely foolproof. The whole facility is spotlessly clean and the units are easily accessible 24/7, exactly as promised. Rates are very reasonable and the security gives you peace of mind. I would highly recommend Masons for all your storage requirements.