We used Masons when we moved house. After contacting other companies, who barley spoke to me on the phone, Masons was the only one who invited us to visit their facility and look at the various sizes of storage units available with no obligation. We dealt with James who was polite, knowledgeable and listened to what we required. At no time were we pressured into renting a unit. The 24 hour access and security made it easy for us, as we both work fulltime. It was only a short term rent, but would definitely recommend Masons and use them again.