Your experience with Masons Self Storage is important to us!
Masons Self Storage has been listening closely to what our customers have been telling us about what is important to them, and this past year’s investment in the refurbishment programme has been all about making a positive difference, about moving boundaries to meet our customers needs. But we don’t want it to stop there. We want to keep listening and to be able to keep responding to your changing needs. We know that we might not be perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Since April 2016, we have been asking our customers, past and present, to tell us and to tell you about their experience with Masons Self Storage. So, if you have had a good experience with us, then please use one of the review sites Google, Facebook, Yell.com or Yelp, linked below. If our service hasn’t met your expectations, please get in touch directly with us via the feedback form below, and let us know, so that we can try to improve.
Read what our customers have to say below. Authentic reviews written by our customers on Google, Yell.com, Yelp and Facebook or simply sent to us via email.
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Reviews from our Customers
This is the first time I’ve used storage like this. I was a bit unsure but John made it so easy for me. I really felt I was the only customer. Everything was just so easy. Pricing was clear and easy to understand. The unit itself was clean and warm. I was surprised by the facilities available where fantastic, ie; toilets, business lounge with WiFi, coffee and a vending machine. A great experience made easy by great staff. Well done.
Service was spot on, helped to choose the correct storage and payment plan right for me.
5* customer service with top of the range facilities at an extremely reasonable price. Wouldn't look anywhere else!
Masons offer a very good level of service, they really look after you and make you feel like you are valued customer. We highly recommend these guys for your storage needs, they will do all they can to make sure your customer experience is a smooth and friendly one.
Extremely helpful, knowledgeable and helpful storage suppliers. Fantastic range of unit sizes in a good location. Security is brilliant, would definitely use them again!
James and the team at Mason's are thoroughly professional and supportive in all aspects of their customer interventions. The transition and move from other storage was simple and straight forward. I cannot recommend them highly enough
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Feel free to send us any other feedback
If the service wasn’t what you expected or you would like to send us some private feedback, please send to us by completing this form. Please don’t forget to leave an email address so that a member of our team can reply quickly to you.