Your experience with Masons Self Storage is important to us!
Masons Self Storage has been listening closely to what our customers have been telling us about what is important to them, and this past year’s investment in the refurbishment programme has been all about making a positive difference, about moving boundaries to meet our customers needs. But we don’t want it to stop there. We want to keep listening and to be able to keep responding to your changing needs. We know that we might not be perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Since April 2016, we have been asking our customers, past and present, to tell us and to tell you about their experience with Masons Self Storage. So, if you have had a good experience with us, then please use one of the review sites Google, Facebook, Yell.com or Yelp, linked below. If our service hasn’t met your expectations, please get in touch directly with us via the feedback form below, and let us know, so that we can try to improve.
Read what our customers have to say below. Authentic reviews written by our customers on Google, Yell.com, Yelp and Facebook or simply sent to us via email.
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Reviews from our Customers
Highly recommend Masons Self Storage. Competitive prices, excellent customer services and facilities. James is really helpful and the process from enquiry to having the keys to our unit was really efficient.
James and the team at masons have been really helpful with my recent move and storage of all my furniture. A really profession and quick service emptying my house and then storing everything efficiently and carefully into there storage where I have 24/7 access with my own key. All at a reasonable price! Thanks Masons!
We started renting a unit at the beginning of August and have found the whole process very easy and straightforward. James and the team made us feel very welcome and showed us the way to access the storage facility and our unit. Very easy to move items from the car to the storage space with the trolleys provided. Well lit inside and wide doors allow you to easily move stuff into the unit. Would recommend Mason’s to anyone needing short term or long term storage.
An excellent facility and the Staff are always a great help. 24/7 access makes storage easy whilst moving house. Would recommend to anyone!!
Competitive pricing, 24hr access to a secure compound and spotlessly clean. Great, friendly staff too.
James and the team at Masons self storage were so helpful during my recent house move, not only did they remove the contents of my house quickly and efficiently they then stored my furniture safely for me in their storage facilities. All things were placed with care and to ensure everything fitted in the 1 unit for ease. I have a key to access my items when I want, and the monthly costs are really reasonable! Thank you James and team!
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Feel free to send us any other feedback
If the service wasn’t what you expected or you would like to send us some private feedback, please send to us by completing this form. Please don’t forget to leave an email address so that a member of our team can reply quickly to you.