Your experience with Masons Self Storage is important to us!
Masons Self Storage has been listening closely to what our customers have been telling us about what is important to them, and this past year’s investment in the refurbishment programme has been all about making a positive difference, about moving boundaries to meet our customers needs. But we don’t want it to stop there. We want to keep listening and to be able to keep responding to your changing needs. We know that we might not be perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Since April 2016, we have been asking our customers, past and present, to tell us and to tell you about their experience with Masons Self Storage. So, if you have had a good experience with us, then please use one of the review sites Google, Facebook, Yell.com or Yelp, linked below. If our service hasn’t met your expectations, please get in touch directly with us via the feedback form below, and let us know, so that we can try to improve.
Read what our customers have to say below. Authentic reviews written by our customers on Google, Yell.com, Yelp and Facebook or simply sent to us via email.
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Reviews from our Customers
Excellent facility, superb service and helpful friendly staff, access always quick and easy, peace of mind in the knowledge that my stored belongings were 100% safe and secure 24/7. Cannot highly recommend these guys enough.
Excellent facility, lovely friendly staff, john, James and the whole team are very accommodating with what ever we need, been using the storage for the last 4 years, great for access whenever we need to, highly recommend to anyone that needs storage facility.
From the initial enquiry right through to my termination of contract Mason's have been fantastic. The staff are extremely friendly and accommodating to the needs of their customer. I would definitely recommend and would definitely use again.
Thank you Masons!
I used Mason Self Storage while waiting to sign for my property in France, we found the lock up unit to be very clean, secure and tidy at all times and access was never a problem. The staff were always very helpful and I would definitely recommend their service to anyone. We also used Mason's to transport our property over to France when the time came which was great as everything in storage was listed and packed by Mason's ready for transportation, made life so easy for us.
I would add that the people in France who received the goods on our behalf were most impressed by the delivery men from Mason's.
Will definitely be using the service again.
Excellent efficient service and facility. Staff are very helpful, even when you forget your keys. Brilliant service. Highly recommended.
Used this service when moving home. The staff were most helpful and the facility is amazing - I would certainly use them again should the need arise!
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Feel free to send us any other feedback
If the service wasn’t what you expected or you would like to send us some private feedback, please send to us by completing this form. Please don’t forget to leave an email address so that a member of our team can reply quickly to you.