Your experience with Masons Self Storage is important to us!
Masons Self Storage has been listening closely to what our customers have been telling us about what is important to them, and this past year’s investment in the refurbishment programme has been all about making a positive difference, about moving boundaries to meet our customers needs. But we don’t want it to stop there. We want to keep listening and to be able to keep responding to your changing needs. We know that we might not be perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Since April 2016, we have been asking our customers, past and present, to tell us and to tell you about their experience with Masons Self Storage. So, if you have had a good experience with us, then please use one of the review sites Google, Facebook, Yell.com or Yelp, linked below. If our service hasn’t met your expectations, please get in touch directly with us via the feedback form below, and let us know, so that we can try to improve.
Read what our customers have to say below. Authentic reviews written by our customers on Google, Yell.com, Yelp and Facebook or simply sent to us via email.
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Reviews from our Customers
The service by James, John and the team was completely flawless and super helpful - it made the whole process smoother than i could have imagined. Thanks for the great service and would highly recommend you to anyone - you have a great range of options and a pleasure to deal with . Thanks again
So glad I choose Masons storage to help with my de-cluttering, the staff are really helpful, 24hr access is great for the hours I work, and the units are clean and spacious, and very accessible and safe, I'm really happy to recommend Masons, and have done so to friends and my clients.
Great service; super friendly and very accommodating. Five stars!
An excellent facility, clean and with adequate parking and access. Very helpful staff – especially John Walsh who is efficient and approachable. We have used their storage for the past 7 years, and continue to use it.
Excellent facility, superb service and helpful friendly staff, access always quick and easy, peace of mind in the knowledge that my stored belongings were 100% safe and secure 24/7. Cannot highly recommend these guys enough.
Excellent facility, lovely friendly staff, john, James and the whole team are very accommodating with what ever we need, been using the storage for the last 4 years, great for access whenever we need to, highly recommend to anyone that needs storage facility.
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Feel free to send us any other feedback
If the service wasn’t what you expected or you would like to send us some private feedback, please send to us by completing this form. Please don’t forget to leave an email address so that a member of our team can reply quickly to you.